Derby Museum & Art Gallery & Pickford’s House are currently closed until further notice to comply with Government guidance. The Silk Mill is undergoing refurbishment to become the Museum of Making. Please visit our News page and social media channels for further updates.
Museum and Art Gallery

Opening hours:

  • Monday Closed
  • Tuesday-Saturday 10.30am - 4.30pm
  • Sunday 12pm - 4pm

**Please note, reduced opening hours will be in operation during the Covid-19 crisis. The Museum & Art Gallery is closed on Mondays.

Find us at:

The Strand, Derby DE1 1BS
01332 641901
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Museum of Making

Opening hours:

  • Monday-Sunday Closed

The building is currently closed to the public.

Find us at:

Silk Mill Lane, Derby DE1 3AF
01332 641901
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Pickford's House

Opening hours:

  • Monday-Sunday Closed

**Pickford’s House is currently closed to the public due to the Covid-19 crisis, but we hope to be able to re-open again very soon. Please follow our News page for updates:

Find us at:

41 Friar Gate, Derby DE1 1DA
01332 715181
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Visitor Experience Assistants – Museum of Making

Exciting things are about to happen!

Very soon the doors of Derby’s new Museum of Making will be opening to the public for the very first time. On the site of the world’s first factory, this project has been designed to inspire those who visit with new creativity, whilst showcasing Derby’s 300 year history of making and celebrating the areas rich history of innovation. Designed and made by the people and Industries of Derby, the Museum of Making is truly unique and will be a must-visit destination for those in the East Midlands and beyond.

To make this experience even more exceptional, we are looking for happy and energetic people to join our Visitor Experience Team and help celebrate and share this inspirational story. As a member of the team you will have excellent communication skills and will love having conversations and making connections. An eye for detail and a positive, proactive attitude is a must, as well as being absolutely committed to ensuring everyone enjoys their visit to the Museum of Making.

As the welcoming face of everything we do, we are looking for people who are open minded and able to respond to any challenge or opportunity that may arise. Bags of energy, enthusiasm and passion are what you will bring to the role and we will make sure that you have the very best training and environment to deliver a world class visitor experience.

Interested in applying?

We are recruiting to a wide range of part time and flexible positions with permanent contracts. All salaries will be based on the National Living Wage and we are keen to see applications from people of all backgrounds and communities.

Other benefits: 20 days (pro rata) + bank holidays, pension, mileage allowance payable on authorised business travel.

The roles available are as follows:

  • Visitor Experience Assistant 32 hour contract. Job reference: DM/VEA1/JD/2021

  • Visitor Experience Assistant 31 hour contract. Job reference: DM/VEA2/JD/2021

  • Visitor Experience Assistant 27 hour contract. Job reference: DM/VEA3/JD/2021

  • Visitor Experience Assistant 13 hour contract. Job reference: DM/VEA4/JD/2021

The job description and application form for all of the roles above can be downloaded here:

Click here to download the full job description.

Click here to download the application form.

Please ensure you quote the job reference number on the application form and in the title of your email.

Our Digital Introduction Days for Visitor Experience Roles are now fully booked. If you would like to view a recording of a session, please email

To apply, please send your application form to with the relevant job reference number in the title of your email. Deadline for applications is Friday 22nd January 2021.

*please ensure that your application form is sent to us in Word format.

Key Dates

Closing date for applications: Friday 22nd January 2021

Interview process will begin 28th January 2021

Start date: March 2021

For more information about these vacancies please visit our recruitment pages here.

How to apply

Please send your application form to with the relevant job reference number in the title of your email. Deadline for applications is Friday 22nd January 2021.

*please ensure that your application form is sent to us in Word format.
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