The Museum and Art Gallery will be re-opening to the public from Tuesday 7th July, and we’ve put a few changes in place to welcome you back and ensure your safety.

To help with social distancing, we will be admitting small groups of visitors every 15 minutes via the museum’s new temporary main entrance on The Strand. Please be aware that this may lead to waiting times during busy periods. An accessible entrance will also be available via the museum shop for disabled visitors. We will be operating a one-way system with directional signage to guide visitors around the museum.

We will be taking contact details, as recommended by the UK Government to comply with NHS Test and Trace. This will mean that, to enter the museum, we will need to ask for each visitor’s name and contact details on arrival. We will also be asking all of our visitors to sanitise their hands on entry, and to undergo a temperature check to ensure the safety of others.

Our opening hours have been reduced to allow for enhanced cleaning throughout the building, and these will be operational as follows until further notice:

  • Tuesday-Saturday (10.30am-4.30pm – last admission 4pm)
  • Sunday (12-4pm – last admission 3.30pm)

We will also be providing plenty of hand sanitiser stations around the galleries for the public to use as well as an accessible toilet.

Please note that, initially, our Coffee House will be offering a limited takeaway service only. Several exhibits and interactives may also be closed until further notice. For the time being, Pickford’s House will remain closed to the public, but we hope that this will also be able to re-open very soon.

Museums are experts in caring for things and your safety is no exception! We look forward to welcoming you back and we hope that these new safety measures will make your visit as easy and enjoyable as possible.

Please read our full Access Statement for the Museum and Art Gallery here.